MBAroles

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Every question answeredwith clarity, speed, and proof

Browse curated guidance for talent partners, hiring managers, finance leaders, and interviewers. Our team keeps answers fresh as processes evolve.

SOC 2 Type IIISO 2700124/5 follow-the-sun
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Concierge snapshot

Real humans paired with intelligent automations.

Global coverage

Support across 9 time zones · follow-the-sun model

Verified security

SOC 2 Type II, ISO 27001 · GDPR aligned

Live hiring radar

Pipeline health, interviewer load, offer pacing

Explore by theme

Choose a track that matches your workflow

We refresh answers weekly with in-product changes, legal updates, and insights from our hiring councils.

Getting started

Account creation, workspace access, and onboarding timelines.

• How long does it take to activate?

• Do hiring managers need separate logins?

Platform experience

Workflow, analytics, collaboration, and insights.

• Can we customize approvals?

• How are candidate insights surfaced?

Security & support

Privacy, integrations, and concierge coverage.

• How do you ensure privacy?

• Who do we contact mid-loop?

Getting started

Getting started FAQs

How long does it take to activate a new MBAroles workspace?⌄
Most teams are live the same day. If you need SSO, custom roles, or data migration, activation can take 1–3 business days.
Do hiring managers need separate logins from recruiters?⌄
No — you can invite hiring managers into the same workspace and assign role-based permissions (view, comment, approve, schedule).
What data do you need from us to get started?⌄
Typically: company name, team members, roles to post, preferred workflow stages, and any ATS integration details (optional).
Platform experience

Platform experience FAQs

Can we customize approval workflows per department?⌄
Yes — define per-team stages, approvers, and SLAs. You can also add routing rules (e.g., comp bands, geo, seniority).
How does MBAroles surface candidate insights?⌄
We consolidate applications, referrals, interviewer notes, and outcomes into one profile timeline, then highlight “signal” events.
Does the platform support global hiring?⌄
Yes — multi-geo roles, remote/hybrid tagging, and time-zone aware scheduling. Add regional workflows if needed.
Security & support

Security & support FAQs

How do you ensure candidate data privacy?⌄
Role-based access, audit logs, encrypted transport/storage, and retention controls. We also support SSO for regulated teams.
Who can we contact when we need help in the middle of an interview loop?⌄
Use live chat for fastest routing. Enterprise plans can add a dedicated phone line and escalation SLAs.
Do you integrate with ATS and collaboration tools?⌄
Yes — common ATS, calendar providers, and messaging tools. If you don’t see yours, we can evaluate a custom connector.

Need a fast human?

We’re here when it matters.

Our concierge team sits alongside product operations to triage interview calibration, approvals, and urgent issues.

Live chat

Average response in 2 min

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Slack Connect

Guest channel for talent teams

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Dedicated phone

+1 (415) 000-1198

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Book concierge timeEmergency coverage during live offer rounds.

Weekly office hours

See what’s new + ask anything.

Join a 25-minute live walkthrough to learn new features and ask scenario-specific questions.

Thursdays · 10:00 AM PT

Product + ops

Deep dives on interview design, compensation modeling, and analytics exports.

Mondays · 2:00 PM GMT

Security + compliance

EMEA/APAC-friendly session with compliance and localization specialists.

Reserve a seat